Get help with your Cliniciva system
Our support team is available at all times, except during typical sleeping hours based on Cairo time (UTC+4).
If you've forgotten your password, please email support@cliniciva.com with your username and we will assist you in resetting your password.
If you need assistance with scheduling appointments, please contact support@cliniciva.com and our team will guide you through the process.
Yes, Cliniciva is accessible on mobile devices. If you encounter any issues with mobile access, please email support@cliniciva.com for assistance.
To generate reports, Open your Cliniciva or log into the web version of your clinic then head to "Reports" Section and on top-right you will find "Export" button then choose the file type whether CSV or XLSX (Excel Sheet).
To add new staff members, Open your Cliniciva or log into the web version of your clinic then head to "User Management" Section and on top of the page you will find add user form and you will be able to add/remove users from there.
Yes, Cliniciva employs industry-standard security protocols to protect patient data. For specific questions about data security, please contact support@cliniciva.com.